Entries by Mark-Dreams4Africa
PART 4 – handling reservation & inquiries at the lodge
PART 4 – handling reservation & inquiries at the lodge In my last posts – post 1 marketing and sales representation – post 2 we dealt with importance of a marketer – post 3 importance of the operators and agents. In this post we are going to look at what is required to handle […]
PART 3 – UNDERSTANDING AGENTS / OPERATORS
PART 3 – UNDERSTANDING AGENTS / OPERATORS It is important to understand how agents and operators work – I am amazed at how little many lodge owners and lodge staff know about the travel industry – some are in the business as there lively hood and there are those in it as an investment or […]